IndiaCash on Delivery

Cash on Delivery in India

65% of e-commerce orders in India are Cash on Delivery. 65% of e-commerce orders are Cash on Delivery

COD Challenges in India

  • 65% of e-commerce orders are Cash on Delivery
  • Tier-2 and Tier-3 cities have limited digital payment adoption
  • RTO rates average 25-30% nationally
  • Address quality issues in new pin codes

The Solution

How Apex COD Form Helps

  • Phone number verification with OTP
  • Address validation against postal databases
  • COD fee configuration to filter low-intent orders
  • Order confirmation via WhatsApp/SMS
  • Customizable checkout form fields

Expected Results

40%

Average RTO reduction

25%

Fewer fake orders

15%

Higher conversion rate

Learn More

What is Cash on Delivery?

Understanding COD basics

Phone Verification

How OTP reduces fake orders

Reducing RTO

Strategies to cut return rates

Ready to Optimize Your COD Checkout?

Join thousands of India merchants who have reduced RTO with Apex COD Form.