Privacy Policy

Last updated: December 1, 2024

Introduction

Ecom Corp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify applications and website.

Information We Collect

Information You Provide

  • Account information (name, email, store URL)
  • Payment information (processed securely through Shopify)
  • Support communications
  • Form submissions on our website

Information Collected Automatically

  • Usage data and analytics
  • Device and browser information
  • IP address and location data
  • Cookies and similar technologies

Information from Shopify

When you install our apps, we access certain data from your Shopify store as authorized by you during installation. This may include:

  • Store information and settings
  • Order data (for COD processing)
  • Customer information (names, addresses, phone numbers)
  • Product information

How We Use Your Information

  • To provide and maintain our services
  • To process COD orders and verifications
  • To send OTP and order confirmation messages
  • To improve our apps and services
  • To communicate with you about updates and support
  • To comply with legal obligations

Data Sharing

We may share your information with:

  • Service providers (SMS gateways, analytics)
  • Shopify (as part of app functionality)
  • Legal authorities (when required by law)

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls.

Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request data deletion at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

Cookies

We use cookies and similar technologies for analytics, authentication, and improving user experience. You can manage cookie preferences in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@ecomcorp.com