GDPR Compliance
Ecom Corp is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).
Last updated: December 2024
Our Commitment to Data Protection
Your Rights Under GDPR
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure
You can request that we delete your personal data under certain circumstances.
Right to Restrict Processing
You can request that we limit how we use your personal data.
Right to Data Portability
You can request your data in a structured, commonly used format.
Right to Object
You can object to certain types of processing, including direct marketing.
How We Process Your Data
We process personal data based on the following legal bases under GDPR:
Contractual Necessity
We process data necessary to fulfill our contractual obligations to you, such as providing our apps and services, processing payments, and delivering customer support.
Legitimate Interests
We may process data based on our legitimate business interests, such as improving our services, preventing fraud, and ensuring security. We always balance these interests against your rights and freedoms.
Consent
Where required, we obtain your explicit consent before processing personal data, such as for marketing communications. You can withdraw consent at any time.
Legal Obligations
We process data when required by law, such as for tax compliance, fraud prevention, or responding to legal requests.
Data Transfers
When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Transfers to countries with adequacy decisions
- Additional technical and organizational measures
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymize it.
Exercise Your Rights
To exercise any of your rights under GDPR or if you have questions about our data practices, please contact our Data Protection Officer.